YOUR FIRST VISIT AT BALSAM DENTAL

Changes to your overall health can impact your dental health. All patients must keep us informed about their overall health and the medications they are currently taking. Be sure to bring a list of all medications you are taking, including dosages (this includes over-the-counter medications and natural health products), to your first visit. Please continue to update us as your medications change.

If you have been attending regular dental visits, please contact your previous dentist to see if there are any current X-rays that can be forwarded to our office. If you prefer, please call us, and we will be happy to assist you.

From our friendly receptionists and relaxing patient lounge, our location is designed to make you feel at home.

• Take a seat in our comfortable lounge and enjoy our complimentary coffee or tea.
• Ask our friendly staff anything you like – we’re ready to help you with everything from scheduling appointments to questions about dental procedures.
• Our practice offers easy access to the latest equipment, ensuring that your appointment is as pleasant as possible.

We will review three key areas during your first visit to ensure we have a clear understanding of your oral health and your specific needs.

We will review your dental care history and address any concerns you currently have about your oral health.

We will conduct a comprehensive oral examination, including X-rays, to assess the overall health of your smile.

We will prepare recommendations for your overall oral health, which will include comprehensive oral maintenance, as well as potential additional dental services that we agree upon.

Needless to say, every patient is an important part of our team. If there’s something specific you’d like to discuss regarding your oral dental care, please let us know. We are happy to listen and help.

Remember that you are an important part of your dental care and that treatment and care decisions should be made in collaboration with your dental care provider.

A dental plan can be a valuable aid in covering the costs of dental care. However, it is possible that your dental plan may not cover the full cost of your required treatment. By maintaining good oral care habits in your daily life, you are making a long-term investment in your well-being.

Balsam Dental is pleased to submit, process, and complete any necessary forms or estimates at your request; however, dental insurance is a contract between you and your insurance carrier. Therefore, it is your responsibility to know what your insurance covers and to inform our office of any changes to your insurance, such as the carrier, policy, identification numbers, or plan maximums. This will ensure that your claims are processed correctly.

Our practice will assist patients with most dental plans and help our clients receive reimbursement from their insurance programs. If you have concerns about your insurance benefits, please don’t hesitate to call our office and speak with our treatment coordinator.

Your dental appointments are reserved specifically for you. Although we will contact you before a scheduled appointment with a courtesy reminder, it is ultimately your responsibility to ensure that you arrive on time for the appointment.

If you need to reschedule a reserved appointment, we require a minimum of 2 full business days’ notice. This permits another patient to receive dental care in your absence. If you miss an appointment without providing notice, a missed appointment fee will be applied.

Patients are responsible for paying their dental procedure fees at the time of services. We accept the following payment methods.

• Mastercard
• Visa
• Debit
• Cash

At Balsam Dental, we value your privacy and will not share your information with other parties without your consent.